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Wireshark-users: Re: [Wireshark-users] Bug reporting howto?

From: Chad Dailey <wireshark@xxxxxxxxxxxxxxxxxxx>
Date: Thu, 11 Mar 2010 16:56:45 -0600
My bad again.  Proxy does not enter into this for the Bugzilla links.  Here are some broken links:

https://bugs.wireshark.org/bugzilla/docs/html/bugreports.html
http://landfill.bugzilla.org/bugzilla-2.22-branch/page.cgi?id=bug-writing.html  (404 not found)
http://landfill.bugzilla.org/bugzilla-2.22-branch/  (404 not found)
http://landfill.bugzilla.org/bugzilla-2.22-branch/enter_bug.cgi  (404 not found)

There are more on other 'bug' pages.

The 'pick a product' and following... well that was an honest to goodness PEBKAC.

Thanks!

On Thu, Mar 11, 2010 at 4:21 PM, Guy Harris <guy@xxxxxxxxxxxx> wrote:

On Mar 11, 2010, at 10:43 AM, Chad Dailey wrote:

> All the Bugzilla links in the docs appear to be broken.

As per the bug you filed, that was a problem with your proxy, right?

> In addition, when I try to report a bug, I don't get any pulldown boxes or otherwise to direct me to a product (dumpcap) that isn't taking command line options properly.

The "First, you must pick a product on which to enter a bug." page offers, as the choices:

       Web sites:      The Wireshark web sites, including the www.wireshark.org, wiki.wireshark.org, and anonsvn.wireshark.org. Problems with other network services such as Subversion, mail, FTP, and rsync should be reported here as well.

       Wireshark:      The Wireshark network protocol analyzer, including the Wireshark GUI, TShark text-mode analyzer, dumpcap, editcap, mergecap, text2pcap, and other utilities.

so you would file it on "Wireshark".  The choices amount to "Web sites" and "Software" - if it's a bug in any of our Web sites, file it against "Web sites", otherwise file it against "Wireshark".

The "Component" choices are:

       Documentation           The documentation that comes with Wireshark.
       Extras                  Extra utilities that ship with Wireshark: editcap, mergecap, capinfos, text2pcap, etc.
       TShark                  The TShark text-mode analyzer
       Wireshark               The Wireshark GUI

Perhaps the "Extras" list should put "dumpcap" first, but that's the right component for dumpcap.