Comment # 3
on bug 12733
from Filipus Klutiero
(In reply to Guy Harris from comment #2)
> (In reply to Filipus Klutiero from comment #0)
> > There should be a link to the ITS from the Develop menu (I would recommend
> > dedicating an entry for a direct link). I am not going to argue that there
> > should be no link in the Get Help menu, but the current design could lead
> > users to think that filing a ticket is a way to get help, which is not
> > really the case.
>
> It *is* the way to get help for "Wireshark crashes whenever I read this
> capture", for example.
I won't argue that this is not true at all, but in that sense, I could argue
another way to get help would be to download the latest build in case it fixes
the bug. And "Latest Builds" is found in the Develop menu, and is not found in
the Get Help menu.
> > If it was me, I would simply move the link from Get Help to Develop.
>
> What percentage of people filing bugs are developers? Unless it's a
> significant majority, "copy" might be OK, but "move" would be a bad idea.
In my book, 100%. Several projects use "Contribute" instead of "Develop" to
clarify the general sense.
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