On Tue, Jul 04, 2006 at 09:38:04AM +0000, Lee Langley wrote:
>
> I work for the support department of an ISP and we have a customer who has
> posted a packet capture apparently showinng packet loss and retries.
>
> I am the first to admit that I do not understand what I should be looking
> for and how it should look, are any of you aware of a newbue guide or how-to
> on HTTP packet flow that I can compare this to?
If it is packet-loss and retransmissions you are analysing, you
are talking about the transport layer. For http this means looking
at the TCP protocol. If you turn on the "Analyze TCP sequence numbers"
option in the TCP protocol preferences, wireshark will do a lot of the
analysis for you.
Still it would be a good idea to read a book about the TCP/IP
protocol, especially since you work for a company that
makes a living with products/services based on this protocol ;)
Cheers,
